Salesforce Consulting Services

Salesforce Consulting Services

Do you use Salesforce and want to get the most out of it? We provide Salesforce consulting services to assist you with various tasks, from platform implementation to workflow optimization and automation. Whether you start exploring Salesforce’s new features or already know what you want to achieve, our certified Salesforce consulting company is here to help.

APP DEVELOPMENT
MOBILE APP DEVELOPMENT
WEB APP DEVELOPMENT

Transform Your Business with Salesforce Products

You need a robust CRM like Salesforce to manage customer communication and rapidly adapt to new solutions. But installing the platform alone isn’t enough. You need a team of certified Salesforce consultants to make the real magic happen.

We make your business goals, challenges, and strategies a priority. Apart from Salesforce consultation, we’ve provided dozens of clients with comprehensive solutions tailored to their business needs. We take a deep dive into your data flow, examining it meticulously to suggest custom industry-specific solutions that meet your needs.

Challenges Our Team Can Solve

Here are what roadblocks our Salesforce consulting firm can help you overcome:

High cost of sales

Our dedicated team zeroes in on sales operations, uncovering opportunities for optimization. Our skilled consultants harness the potential of Salesforce Sales Cloud to automate tasks, track leads, and generate insightful reports.

Low employee performance

What happens when you don’t have a unified and organized place to store customer information? If a team has to deal with fragmented data silos, loses important details, and can’t exchange information within the organization, you can’t expect the employees to work effectively. In this case, our Salesforce consulting & development services come to the rescue. We provide custom-made solutions by leveraging Salesforce’s capabilities. The outcome? Improved sales performance and boosted team morale.

Unsatisfactory customer retention

Long-term success starts with building strong relationships with customers. But how can you unite them all under one roof? Our Salesforce CRM consulting team can investigate your pain points and leverage Salesforce Service Cloud to enhance customer service. We focus on personalized and proactive support and collaboration to help you deliver top-notch customer experiences. This approach, in turn, fosters loyalty, improves customer retention rates, and drives overall business growth. So, let’s join forces and make your customers feel like VIPs!

Salesforce CRM Consulting Services We Offer

Our Salesforce-certified consultants are ready to consider any request to offer the best solution to your problem. Here is a list of service options we provide:

  • Salesforce Advisory
    Tap into our industry expertise in ensuring digital transformation. We can understand your preferences and problems and build a plan to develop new and improved products in line with your needs.
  • Salesforce Implementation
    Partner with us to strategically plan and implement Salesforce products, including Sales Cloud, Marketing Cloud, Service Cloud, and more. Our Salesforce implementation consultants prioritize in-depth analysis, clear documentation, and timely reports to improve your business performance and increase sales.
  • Salesforce Support
    Benefit from our Salesforce consultant services, including platform maintenance, product upgrades, ongoing enhancements, solution optimization, and expert assistance. Our certified Salesforce consultants tackle business challenges to ensure platform stability and good performance.
  • Salesforce Managed Services
    Our Salesforce consultants work to optimize your Salesforce operations. We can develop, deploy, and support your solution and prevent issues before they arise.
  • Salesforce Customization
    Custom coding and platform improvement may be too time-consuming and complex. Our Salesforce customization consultants say ‘no’ to disruptions, long wait times, and high costs by customizing Salesforce Clouds with minimum complexity and maximum efficiency.
  • Salesforce Development Services
    Our Salesforce development consultants know how to employ their industry experience to collaborate with your teams. As a result, you receive a more efficient Salesforce platform through a combination of custom app design and configuration.
  • Salesforce Integration
    Among our professional services is integrating Salesforce with various data software and third-party systems. Get a unified 360-degree view of your operations to improve team collaboration and efficiency.
  • Salesforce Migration Consulting
    Whether you migrate from any CRM or legacy system to Salesforce or from Salesforce Classic to Lightning, our Salesforce consultants can do the job. We guarantee you don’t have to overspend on disruptions or face challenges.

Our Salesforce-certified consultants are ready to consider any request to offer the best solution to your problem. Here is a list of service options we provide:

Salesforce Advisory

Tap into our industry expertise in ensuring digital transformation. We can understand your preferences and problems and build a plan to develop new and improved products in line with your needs.
View more

Salesforce Implementation

Partner with us to strategically plan and implement Salesforce products, including Sales Cloud, Marketing Cloud, Service Cloud, and more. Our Salesforce implementation consultants prioritize in-depth analysis, clear documentation, and timely reports to improve your business performance and increase sales.
View more

Salesforce Support

Benefit from our Salesforce consultant services, including platform maintenance, product upgrades, ongoing enhancements, solution optimization, and expert assistance. Our certified Salesforce consultants tackle business challenges to ensure platform stability and good performance.
View More

Salesforce Managed Services

Our Salesforce consultants work to optimize your Salesforce operations. We can develop, deploy, and support your solution and prevent issues before they arise.
View more

Salesforce Customization

Custom coding and platform improvement may be too time-consuming and complex. Our Salesforce customization consultants say ‘no’ to disruptions, long wait times, and high costs by customizing Salesforce Clouds with minimum complexity and maximum efficiency.
View more

Salesforce Development Services

Our Salesforce development consultants know how to employ their industry experience to collaborate with your teams. As a result, you receive a more efficient Salesforce platform through a combination of custom app design and configuration.
View More

Salesforce Integration

Among our professional services is integrating Salesforce with various data software and third-party systems. Get a unified 360-degree view of your operations to improve team collaboration and efficiency.
View more

Salesforce Migration Consulting

Whether you migrate from any CRM or legacy system to Salesforce or from Salesforce Classic to Lightning, our Salesforce consultants can do the job. We guarantee you don’t have to overspend on disruptions or face challenges.
View more

Maximize Your Potential with Our Salesforce Consultancy Services

Do bottlenecks hinder your business growth? Partner with our Salesforce CRM development and consulting company to streamline operations. Here is what you get:

  • Unprecedented automation and efficiency
  • Unified and optimized processes
  • Identifying areas for improvement thanks to performance evaluation
  • Leaving Excel & Google Docs in the past

  • Sales Cloud
    Store and access customer information in a single dashboard to track and prioritize sales opportunities, assign tasks, and collaborate with team members.
  • Marketing Cloud
    We know how to enhance your KPIs with the help of Marketing Cloud. Manage and generate leads, automate marketing tasks, and personalize product recommendations for effective promotion.
  • Service Cloud
    Elevate your support operations, delight customers at every interaction, and set new standards for exceptional service delivery. We offer Service Cloud consulting to streamline your workflow.
  • Community Cloud
    Struggling to foster meaningful collaboration and engagement in your community of employees, partners, or customers? Communicate, share information, and manage community content thanks to our SFDC consulting services.
  • Commerce Cloud
    Customers want to be recognized regardless of the channel they use to interact with you. Use Commerce Cloud to create personalized, frictionless, and connected purchase journeys.
  • Health Cloud
    How can you manage communication with patients, employees, and partners? Try our Health Cloud consulting services to create a perfect healthcare business solution.
  • Financial Cloud
    Build and nurture relationships with stakeholders. Our Salesforce financial cloud consulting services, backed by our team’s certifications, can help you overcome communication and wealth management challenges.
  • Heroku Consulting
    Do you develop apps on the Heroku platform? Our Heroku consulting services combine cloud app development and strategic expertise for delivering scalable, fault-tolerant, and high-performance applications.

Do bottlenecks hinder your business growth? Partner with our Salesforce CRM development and consulting company to streamline operations. Here is what you get:

  • Unprecedented automation and efficiency
  • Unified and optimized processes
  • Identifying areas for improvement thanks to performance evaluation
  • Leaving Excel & Google Docs in the past

Sales Cloud

Store and access customer information in a single dashboard to track and prioritize sales opportunities, assign tasks, and collaborate with team members.

Marketing Cloud

We know how to enhance your KPIs with the help of Marketing Cloud. Manage and generate leads, automate marketing tasks, and personalize product recommendations for effective promotion.

Service Cloud

Elevate your support operations, delight customers at every interaction, and set new standards for exceptional service delivery. We offer Service Cloud consulting to streamline your workflow.

Community Cloud

Struggling to foster meaningful collaboration and engagement in your community of employees, partners, or customers? Communicate, share information, and manage community content thanks to our SFDC consulting services.

Commerce Cloud

Customers want to be recognized regardless of the channel they use to interact with you. Use Commerce Cloud to create personalized, frictionless, and connected purchase journeys.

Health Cloud

How can you manage communication with patients, employees, and partners? Try our Health Cloud consulting services to create a perfect healthcare business solution.

Financial Cloud

Build and nurture relationships with stakeholders. Our Salesforce financial cloud consulting services, backed by our team’s certifications, can help you overcome communication and wealth management challenges.

Heroku Consulting

Do you develop apps on the Heroku platform? Our Heroku consulting services combine cloud app development and strategic expertise for delivering scalable, fault-tolerant, and high-performance applications.

How Our Salesforce Consultancy Process Looks

Contact us now to schedule a meeting. Right in 2 days after discussing your issue and negotiating on the terms, we’ll kick off the project. You may think, “Why should I partner with you if I already have experience working with a Salesforce consultant?” No matter if this experience is satisfactory or not, Onilab is ready to offer you a new and unique approach. Unlike typical specialists who may charge an arm and a leg for generic solutions that don’t grow with you, things change when you team up with Onilab. Let’s analyze the whole process step-by-step.

  1. Initial Interaction

    We schedule a meeting to collect requirements and analyze a business model, existing options, and limitations.

  2. Solution Design

    Our specialists come up with a solution to fit your business.

  3. Configuration & Customization

    We check whether you need a custom and advanced app to meet your objectives.

  4. Data Migration

    We may need this stage in the case of migrating from another platform. We ensure no data is lost along the way.

  5. Testing and QA

    We test the app for bugs and compatibility with your ecosystem.

  6. Deployment

    We release the product and make sure it can grow with your business.

  7. User Training

    We work with your team to implement the solution and train your staff.

  8. Post-Deployment Consulting

    We provide ongoing tech support whenever you need it.

Why Сhoose Onilab Consulting Services?

Finding the perfect certified Salesforce CRM consulting company is no easy task. But with 10+ years of experience in various fields, we’ve learned how to make the best use of Salesforce for small and medium businesses as well as large enterprises.

No more:

  • Skyrocketing costs and vague estimates
  • Communication gaps
  • Failed deadlines
  • Lack of Salesforce expertise
  • Ineffective solutions and configurations
  • Subpar service quality
  • Insufficient user training

Instead, you get:

  • Accurate estimates
  • Transparent pricing
  • Set hourly rate
  • Western work ethic
  • Clear communication
  • Timely updates
  • Proactive approach and creativity

No more scratching the surface and miscommunication. Onilab is all about proactive support, flexibility, effective problem-solving, and competitive prices.

Meet Our Consulting Salesforce Team

Dmitriy

Dmitriy

Salesforce consultant

A seasoned specialist with over 9 years of experience working on customization and Salesforce integration consulting.

Alexey

Alexey

Lead Salesforce consultant

Lead Salesforce consultant with a focus on Force.com applications development.

Denis

Denis

Salesforce consultant

Salesforce consultant with 7+ years of experience. He has Salesforce certifications and specializes in implementation and integration.

Vitaly

Vitaly

Salesforce consultant

Vitaly is a seasoned Salesforce consultant proficient in various Salesforce tasks and clouds. He is actively involved in managing the learning process and performance optimization.

Vladimir

Vladimir

Salesforce consultant

Highly knowledgeable Salesforce consultant and developer, specializing in Salesforce migration processes.

Egor

Egor

Salesforce consultant

Salesforce consultant and developer. Egor helps businesses with Salesforce migration and customization.

...and 20+ Salesforce consultants and developers ready to contribute to your business success!

Industries We Serve

No matter what size or type your company is. We address any business issues by taking an individual approach. Here are the industries and domains we can work with to provide tailored Salesforce solutions.

Real Estate

Real Estate

Insurance

Insurance

Wealth Management

Wealth Management

Construction

Construction

Manufacturing

Manufacturing

Retail

Retail

Healthcare

Healthcare

Nonprofit

Nonprofit

Education

Education

Top-Notch Certified Salesforce CRM Consulting Services

Top-Notch Certified Salesforce CRM Consulting Services

Salesforce is a versatile solution to fuel your sales, marketing, and customer service success. It contains so many capabilities that you may not even know about them. That’s where you need a trusted partner who understands what responsibilities a Salesforce admin role involves.

We’ll consider your company’s needs leaving no stone unturned. You can also count on our technical and business backgrounds, backed by certifications and practical experience, to deliver creative and scalable solutions. Contact us today!

Read more

Testimonials

Ray Storey
Ray Storey

Vice President, Webster,
USA

Ray Storey

“The team was very responsive and essentially was an extended part of the onshore team.”

Project:Webster - Luxury Fashion Retailer

detailed review:

“The team was very responsive and essentially was an extended part of the onshore team. Delivery was on time and with high quality.”

“The team was very responsive and essentially was an extended part of the on”... Read more

How we improved the store:

Increasing revenueRevenueX5
Increasing site stabilitySite stability+100%
Susan Cooper
Susan Cooper

Owner, Bright Star Kids,
Australia

Susan Cooper

“It's been a really good experience from start to finish.”

Project:Bright Star Kids - Online store for kids

detailed review:

“The Onilab team has incredible programming skills, and they’re such hard workers. Their work has been completed with outstanding quality. They have done many releases, and there have been very minimal bugs since they started working on our project.”

“The Onilab team has incredible programming skills, and they’re such hard wo”... Read more

How we improved the store:

Increasing total salesTotal sales+40%
Increasing the add-to-cart rateAdd to cart rate+31%
Paul Berry
Paul Berry

Head of Technology, Public Desire,
United Kingdom

Paul Berry

“Trusted by some of the world’s best team”

Project:Public Desire - Women's Footwear Business

detailed review:

“The quality of the code and the speed at which they can produce it is impressive. There were times we needed to get something into production the following day, and they happily worked through the night to get it done.”

“The quality of the code and the speed at which they can produce it is impre”... Read more

How we improved the store:

Increasing total salesTotal sales+8%
Increasing the add-to-cart rateAdd to cart rate+12%
Raphael Seroussi
Raphael Seroussi

CEO, Dovema,
France

Raphael Seroussi

“I found the agency takes its work seriously, gives honest pricing, and delivers flawless code.”

Project:GSM55 - Smartphone Accessory Vendor

detailed review:

“I’ve overseen the entire project with Onilab and the collaboration was highly successful. They demonstrated professionalism and executed their functions quickly.”

“I’ve overseen the entire project with Onilab and the collaboration was high”... Read more

How we improved the store:

Increasing the number of visitorsVisitors+34%
Increasing the number of purchasesPurchases+9%
Vadim Pautov
Vadim Pautov

CEO, SohoMod,
USA

Vadim Pautov

“I have no complaints; we received the highest level of service.”

Project:SohoMod - Online furniture and home design store

detailed review:

“Onilab handled project management flawlessly. They excelled in quick communication and clearly explaining project updates in layman's terms.”

“Onilab handled project management flawlessly. They excelled in quick commun”... Read more

How we improved the store:

Increasing conversion rateConversions+40%
Allison Dorst
Allison Dorst

Founder and CEO, PG-active,
USA

Allison Dorst

“Onilab helps us think through decisions with the future in mind… There's much more of a team feeling.”

Project:PG-active - Fashion eCommerce site

detailed review:

“I really enjoy the “pushback” that the Onilab team gives me because it makes me think. Onilab helps us think through decisions with the future in mind… There's much more of a team feeling.”

“I really enjoy the “pushback” that the Onilab team gives me because it make”... Read more

How we improved the store:

Increasing conversion rateConversion rateX6
Andy Rayner
Andy Rayner

CTO, Eos Leisure Limited,
United Kingdom

Andy Rayner

“It was a sad day when we didn't need the developer full time any longer as he had become part of the team.”

Project:Eos Leisure Limited - Vaping business

detailed review:

“It was a seamless partnership aided by easy communication and the developer's skillset. The developer was easy to work with, as he required minimal supervision and quickly grasped stakeholders' goals.”

“It was a seamless partnership aided by easy communication and the developer”... Read more

How we improved the store:

Successful migration to Magento 2Successful migration to Magento 2
Dickie P.
Dickie P.

CEO, E-commerce Company,
United Kingdom

Dickie P.

“I've worked with a lot of agencies and Onilab is the first team that does what they say they can do.”

Project:Homegrown Co.

detailed review:

“I’ve worked with a lot of agencies and Onilab is the first team that does what they say they can do. They delivered when they said they would and what they said they would.”

“I’ve worked with a lot of agencies and Onilab is the first team that does w”... Read more

Gene Stark
Gene Stark

Marketing and Communications Manager, SRC Health,
Australia

Gene Stark

“Onilab was perfect for what we needed, and I would recommend them to anyone working with a Magento platform.”

Project:SRC Health - Clothing retailer

detailed review:

“Onilab has a great attitude and work ethic. They challenged our ideas and made them better instead of blindly agreeing to our requests. Onilab’s ability to look beyond the brief and ask the right questions made the most significant difference.”

“Onilab has a great attitude and work ethic. They challenged our ideas and m”... Read more

Joe Calvin-Thomas
Joe Calvin-Thomas

Director, Promotional Product Retailer,
United Kingdom

Joe Calvin-Thomas

“They allowed me to organize the development how I wanted”

Project:Just Keyrings - Promotional Product Retailer

detailed review:

“I’ve overseen the entire project with Onilab and the collaboration was highly successful. They demonstrated professionalism and executed their functions quickly.”

“I’ve overseen the entire project with Onilab and the collaboration was high”... Read more

Related Case Studies

Having spent more than ten years in Salesforce consulting services, we’ve worked with dozens of businesses. We aim to optimize procedures, making every employee a strong, independent unit that drives the company forward. 
We’ve been developing cutting-edge and effective IT solutions for companies of various sizes. Take a look at some of our related case studies on how we fine-tune Salesforce integrations.

View allView our portfolio
View more
Magento
PWA
France

Achievements:

  • Total conversions+30%
  • Add-to-cart rate+25%
  • Bounce rate on mobile-25%

Industry:

Electronics

GSM55 is one of the largest suppliers of accessories and spare parts for smartphones in France
View more
Magento
PWA
France

Achievements:

  • Total conversions+30%
  • Add-to-cart rate+25%
  • Bounce rate on mobile-25%

Industry:

IoT

ThingPark Market a marketplace focusing on advanced IoT systems and devices for B2B clients
View more
Magento
USA

Achievements:

  • Page load time-60%

Industry:

Fashion

The Webster is a luxury fashion brands retailer with an online store and offline boutiques

Have project in mind?
Let’s go to work.

Salesforce Consulting Services FAQ

Why do I need a Salesforce partner?

Being an extremely capable tool, Salesforce comes with numerous features to streamline your customer and team communication. However, implementing the system with inexperienced team members, you run the risk of losing crucial data, overlooking useful solutions, and wasting money on unneeded services. That’s why you need a trustworthy Salesforce CRM consultant.

Why should I hire Onilab as a Salesforce consulting partner?

Onilab is a company with a deep comprehension of Salesforce. We know how to make solutions work in the best way possible for your business type and size. We can also ensure smooth scalability for a growing company and data migration if you ditch your previous platform or upgrade to Salesforce Lightning.
We understand the Salesforce intricacies and capabilities. For example, we not only think about a technical part but also adapt the system to improve your marketing and sales KPIs like customer retention, conversion rates, and customer satisfaction score. Thus, you can receive as multifaceted services as possible.

How can a Salesforce consulting company benefit my business?

A Salesforce CRM development and consulting company unites certified specialists working on various projects. They know how to unlock the full potential of Salesforce according to its capabilities and your business. So if you need comprehensive support under one roof, a Salesforce consulting company is what you need.

What are Salesforce consulting services?

Salesforce consulting services encompass specific tasks to help businesses enhance marketing, sales, and customer service through proper Salesforce implementation and utilization. Companies in the IT, manufacturing, financial, healthcare, and other sectors can use these services to their advantage. Salesforce consultants can install, customize, and support your solutions to minimize risks and maximize ROI.

What are the benefits of implementing Salesforce with a consulting partner?

Having a certified Salesforce consultant can bring numerous benefits. For example, a specialist can adapt the solution to your needs, educate employees on leveraging the platform properly, and define how to marry your business objectives with Salesforce features.

How can Salesforce consulting services help optimize our business processes?

It hugely depends on what you want to achieve. Do you want to decrease response wait times? Or do you want to organize customer data to easily share and update it from one dashboard? Our services include thorough analysis and planning. We analyze desires, find bottlenecks, and identify areas for improvement to streamline workflow and boost effectiveness. By implementing our recommendations, you can automate tasks, enhance collaboration, and improve business outcomes.