support packages

Choose the right Magento store
maintenance service for you

For how long do you want to receive Magento maintenance cover? View the following
packages, which bundle our most popular services, for your convenience.

Up to 40 free trial hours

We value our clients and want to do all we can to make your store shine, helping you improve all aspects of your online sales. Why not try us out, with a 40-hour trial? You’ll be in a better position to decide whether we meet your requirements.

Reach the top
by elevating your

to a new level

Magento support packages



Need emergency help, to resolve urgent technical malfunctions on your Magento store? No one can afford downtime. Call our heroes to rescue your business.

Mont Blanc

If one day of work, monthly, is likely to be enough, this could be the package for you, allowing us to make minor updates regularly.


For access to a dedicated Magento developer on a regular basis, but for less than for a week each time, to make minor updates, or help with administration.


For deeper site revision, to reinforce Magento, partially or completely. Before launching, we’ll conduct a full website audit, assessing performance and SEO.

Outer Space

Our ultimate package offers Magento enhancement at the deepest developmental level. Great for long-term collaboration: when your site requires many changes, or even rebuilding from scratch.

2 hours

10 hours

20 hours

40 hours


+ 1 hour
out of office

+ 2 hour
out of office

+ 4 hour
out of office


Superficial code review and bug fixing

Starter +
Web security audit, periodic website updates, administrative help, and new features development

Mont Blanc +
Web security audit, UI/UX design, and extensions audit

McKinley +
Deep site audit, performance revision, QA and SEO audit

Everest +
Deep site audit, performance revision, QA, SEO support and Magento training

1 dedicated Magento developer

1 dedicated Magento developer

1-2 dedicated Magento developers

1-4 dedicated Magento experts (developer, UI/UX designer, and a project manager)

1-10 dedicated Magento experts (BA, SEO, marketing specialists, and a project manager)

Find out the price Find out the price Find out the price Find out the price Find out the price

Choose the package
best suited to your needs

Magento technical
support packages*
Starter Mont Blanc McKinley Everest Outer Space
2h 10h 20h 40h Unlimited

Dedicated developer

A certified Magento solution specialist at your disposal.

Bug fixing

Our certified Magento developers clean the code from redundant content, that can lead to malfunctions. We’re bug-killers. No mercy. Only valid code!

Managed code repository

We log all code changes, using special software; this helps us detect errors, knowing where changes have been made.

Telephone support

We’re on the end of the line for all urgent situations.

Periodic website updates

We’ll undertake all necessary updates on your site, as well as extensions and plugins, and set your Magento version to the latest edition.

Work tracking tool

We give you access, to take control of all we do.

UI/UX design support

If you need to improve your site’s user-friendliness, we’re here to help.

Ongoing extension customization

Re-customizing extensions, to help meet your goals.

Dedicated Magento team scalability

Besides offering a dedicated developer, we’ll give you a team of specialists, ready to work as directed.

Performance audit and optimization

We’ll track your site’s operational speed and compile a list of recommended improvements.

Perfecting Magento security patches

Remaining protected is essential for eCommerce. We’ll place patches on the most vulnerable places, re-enforcing them against hacker attacks.

Magento QA and testing

Our Magento quality assurance will ensure that your site operates well on various browsers and mobile platforms.

SEO audit and consulting

Get tips on how best to improve your site, in terms of search engine optimization.

Magento training (by request)

Hands-on coaching from your own Magento certified developer.

* We’ll create a tailored package to suit your needs, from our list of maintenance services,
adjusting time durations to suit you. Get in touch for a consultation. We’re here to help!

Still unsure what exactly you need from our Magento support packages?

Chat with our Magento experts, and we’ll find the right solution for you.

Get in touch
CALL US 24/7:
& Europe
+1 (650) 488-7907
& asia
+61 (02) 8005-7494
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